Thank you for shopping at SleekScene. We strive to ensure your satisfaction with every purchase. If you are not completely satisfied with your order, we are here to help.
**Return Period**
You have 30 days from the date of delivery to return an item for a full refund or exchange.
**Eligibility for Returns**
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
**Non-Returnable Items**
Certain items cannot be returned, including:
– Gift cards
– Downloadable software products
– Some health and personal care items
**Return Process**
To initiate a return, please follow these steps:
1. Contact us at [email protected] or call +13558536146 to request a return authorization.
2. Once approved, securely package the item and include your order number.
3. Ship the item back to the address provided in the return authorization email.
**Refunds**
Once we receive your return, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within a certain amount of days.
**Exchanges**
If you need to exchange an item for the same item, please follow the return process above and place a new order for the item you wish to have.
**Shipping Costs**
You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.
For any questions or further assistance, please contact us at [email protected] or call +13558536146.
Thank you for choosing SleekScene!